Privacy Policy

Effective Date: December 04, 2025
Last Updated: December 04, 2025

1. Introduction

Welcome to NutriSync ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website nutrisync.pro (the "Site") and purchase our vitamins and fitness supplements.

This policy is designed to comply with the General Data Protection Regulation (GDPR) and relevant local laws in Slovakia.

2. The Data We Collect

We collect different types of personal data to provide our services to you:

• Identity Data: First name, last name, username (if applicable).
• Contact Data: Billing address, delivery address, email address, and telephone number.
• Financial Data: Payment card details (processed securely by our third-party payment processors; we do not store full card numbers).
• Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform you use to access this website.
• Profile Data: Your purchases or orders made by you, your interests, preferences, feedback, and survey responses.
• Special Category Data: We do not intentionally collect "special categories" of personal data (such as details about your race, religious beliefs, or political opinions). While you are purchasing health supplements, we treat your purchase history as standard transaction data unless you explicitly provide health information to us for customer support purposes.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

4. Disclosures of Your Personal Data

We do not sell your personal data. We may share your data with trusted third parties solely for the purpose of running our business:

• Service Providers: Companies that provide IT and system administration services (e.g., Amazon Web Services for hosting and email delivery).
• Payment Processors: Banks and payment gateways (e.g., Stripe, PayPal) to process your payments securely.
• Logistics Partners: Courier and shipping companies (e.g., Slovak Post, DPD, Packeta) to deliver your products.
• Professional Advisers: Lawyers, bankers, auditors, and insurers.
• Regulatory Authorities: Tax authorities (e.g., Financial Administration of the Slovak Republic) if required by law.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

• We use SSL/TLS encryption on our website.
• We restrict access to your personal data to those employees, agents, and contractors who have a business need to know.
• We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Order Information: We are required by tax law to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for 10 years after they cease being customers for tax purposes.
• Marketing Data: If you opt-in to marketing (which is separate from transactional emails), we keep your data until you withdraw consent.

7. Your Legal Rights

Under the GDPR, you have rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of incomplete or inaccurate data.
• Right to Erasure ("Right to be Forgotten"): Ask us to delete your data where there is no good reason for us continuing to process it.
• Right to Object: Object to processing where we are relying on a legitimate interest.
• Right to Restriction: Ask us to suspend the processing of your data.
• Right to Transfer: Request the transfer of your data to you or a third party.
• Right to Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your data.

To exercise any of these rights, please contact us at business@nutrisync.pro.

8. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.

• Essential Cookies: Required for the operation of the checkout process and security.
• Analytics Cookies: We may use tools to measure how you interact with the website to improve user experience.

You can set your browser to refuse all or some browser cookies, but if you disable or refuse cookies, please note that some parts of this website (especially the checkout) may become inaccessible or not function properly.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us: